how long does it take to return asphaltgold?

AN ORDER

Our ordering process is smooth & easy. We offer you an intuitive process that works simply and is clearly designed. A successful shopping result is the highest priority at Asphaltgold . Simply select your desired item, add it to the shopping cart and simply follow our checkout process. Enter your shipping and payment information in the checkout and select one of our payment methods. After completing the order, you will receive a confirmation including order number by email.

We know you can't wait to place your order. That's why we ship your items as quickly as possible with our shipping service providers DHL & UPS . Always keep an eye on your delivery status by either following the tracking link from the shipping email or in your customer account . If you have detailed questions, customer service is still available.

PAYMENT METHODS

AN ORDER

Can you return free of charge at asphaltgold?

Our ordering process is smooth & easy. We offer you an intuitive process that works simply and is clearly designed. A successful shopping result is the highest priority at Asphaltgold . Simply select your desired item, add it to the shopping cart and simply follow our checkout process. Enter your shipping and payment information in the checkout and select one of our payment methods. After completing the order, you will receive a confirmation including order number by email.

We know you can't wait to place your order. That's why we ship your items as quickly as possible with our shipping service providers DHL & UPS . Always keep an eye on your delivery status by either following the tracking link from the shipping email or in your customer account . If you have detailed questions, customer service is still available.

OUR PAYMENT METHODS

CUSTOMER SERVICE

can you send raffles back to asphaltgold?

CONTACT US!

Customer service

Telephone: +49 (0)6151 - 62 92 10
Fax: +49 (0)6151 - 62 92 121
Email: hello@asphaltgold.com

Service times:

Monday - Friday
9:00 a.m. – 1:00 p.m. (by telephone)

CUSTOMER SERVICE

CONTACT US!

Customer service

Telephone: +49 (0)6151 - 62 92 10
Fax: +49 (0)6151 - 62 92 121
Email: hello@asphaltgold.com

Service times:

Monday - Friday
9:00 a.m. – 1:00 p.m. (by telephone)
9:00 a.m. – 4:00 p.m. ( by email )

FAQ

can you send something back to asphaltgold?

HOW can I place an order?

This article will help you with orders in our online shop. If you order via the Asphaltgold app, you can check here .

Select the products you would like to order by selecting your desired size and clicking the "Add to Cart" button. You can change this selection at any time until you submit your order by changing the number of products in the shopping cart, deleting the selection by clicking on the "Remove" box or canceling the ordering process. By clicking on the “Proceed to checkout” button you will go to the next ordering step.

Please log in with your email address and password if you already have a customer account. If not, you can create a customer account (“Create Account”) or order as a guest. Your data will be collected, processed and used in compliance with data protection regulations . It will not be used for any other purpose or passed on to third parties. If you are already logged in, you can enter your billing and shipping address.

Please enter your voucher or discount code in the appropriate field and confirm with “Add voucher”. The discount amount will then be deducted from your total. You can then enter and add a second voucher.

Discount codes cannot be combined with each other and there may be items that are excluded. Discount codes can only be used once and cannot be reissued. A cash payment is not possible. Vouchers will be reissued after they are returned and sent to you by email.

Select your desired payment method :

 

  • Paypal

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  • Purchase on account

Klarna

  • Direct debit

Klarna

  • Instant bank transfer

Klarna

  • Credit card

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  • Apple Pay

Apple Pay

  • Google Pay

Google Pay

Finally, please click on “Buy now”. You will receive an overview of your order and the associated costs. Check whether all the information is correct and please read the general terms and conditions and the cancellation policy carefully. You can complete the order if you agree to the terms and conditions and the privacy policy (check the box). By clicking the “Buy now” button you send your order to us. You are hereby making a legally binding offer. If your order was successful, your order number will be displayed and an order confirmation will be sent to the email address you provided. Please also check your spam folder, as automated emails can unfortunately end up there from time to time. If you can't find anything there, please contact us at hello@asphaltgold.com .

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